General Support call us : 1-800-827-3565

Please call our office if you have any questions or issues with a system we installed.  Many common questions and answers for our alarm systems and central vacuum systems can be found here in the alarm and central vacuum support pages.  We can often troubleshoot systems over the phone.  But, if not, we’ll schedule a technician for a service call.


Our business office hours are Monday through Friday, 9am to 5pm.
If you are having issues with your security system and it is urgent, please call our office.  If it is after hours, you will be directed to our on-call technician.  If it is not an emergency, please leave a message and we will return your call the next business day.

Instruction Manuals:

instruction-img DSC PC1832/1616 Manual PowerSeries PC1832 Quick reference manual Alarm Cheat Sheet - 1832
instruction-img DSC PC5010/1555 Manual Power5010 Quick reference manual Cheat Sheet - 5010
instruction-img DSC PC1550/1500 ManualPC1500