It’s that time of year again.
Whether you’re a fan or a hater of the bi-annual saving of the daylight, there’s one chore in store for you this weekend…setting the clocks in your home. It’s harder to forget that we’ve just shifted an hour – with most Internet connected devices automatically adjusting on their own. But if you’re like me, you still have to go around setting clocks on ovens, thermostats — and your security system.
As a customer service tech, I can’t tell you how many times I’ve come across an alarm keypad with a clock off an hour. Personally, that would drive me nuts…and given the number of calls we get the week following DST, I’m not alone.
Unfortunately, our keypad has no “set clock” button. It’s probably the most complicated part of the alarm system…which is, perhaps, why DSC programmed newer alarms with an automatic time adjust for Daylight Savings.
But if your alarm’s keypad is off an hour this Sunday morning, never fear; here are some handy-dandy instructions for you.
First of all – you have to know your system’s “master code” to do this. This is probably the code you use daily to arm and disarm your system. But if you attempt to do this without the master code, you’ll hear a long “error” tone instead of three short beeps. You’ll need to get the master code to change the clock.
Follow these instructions:
Three things to note here:
First: Don’t forget to press the Number 1 after your code. There are other features in this part of User Programming and pressing 1 tells the system you want to set the clock.
Second: You have to input the time in 24-hour format. If you don’t know military time or aren’t good at math – just set the clock in the morning and you’ll be fine.
Third: After you set the clock, you may not see the clock adjust right away. I know, dumb, right? The system does a diagnostic every five minutes and, depending on where you are in that cycle when you’re setting the clock, it may take a few seconds to a few minutes after resetting the clock before the clock actually adjusts. That’s why we wrote “wait up to five minutes for the clock to adjust”. Be patient.
These instructions, by the way, can be found in our “Quick Reference Guide” located on our Alarm Support Page. Go ahead and click on that PDF link and save it for future reference. It will help you change codes, bypass zones, and diagnose trouble conditions, as well as reset clocks. Happy DST!