Due to the coronavirus pandemic and the California Stay at Home directive, we will not be permitting our staff members to enter occupied homes for installations or service work for the immediate future. We may make exceptions in emergency situations. This is for both the safety of our employees as well as our customers. We are still available for troubleshooting over the phone and we’ll still be selling batteries and other products at our shop. But we’ll ask our customers to keep social distancing in mind.
For those of you that like to come into our shop to pay your bill, we’ll ask you to either call in your payment or drop off in our mail slot or mail a check if possible. We just want to keep everyone healthy and available to provide what service we can.
Our 24-hour central station monitoring center is still in operation as well as they are considered an essential service.
Thank you for your continued business and support. We’re all looking forward to getting back to normal. Don’t hesitate to call if you have any questions or concerns.
Thank you from all of us at Arvin Home Systems.